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Blackcart Anywhere "Connect your email" Privacy Notice

Last update: May 9th, 2023

 

Your trust matters to us. That is why we protect your information and use it responsibly, while continuing to deliver the excellent services you expect from Blackcart, Inc. At Blackcart, we are committed to protecting your privacy and the security of information that can directly or indirectly be used to identify a natural person (hereafter "Personal Information").

Blackcart has created this privacy notice (hereafter "Privacy Notice") to explain how we collect and use Personal Information with respect to "connect your email," which is a service designed to help you track non-Blackcart packages on our website.

This Privacy Notice is not a contract and does not create any legal rights or obligations.

When you are using our services, your Personal Information is controlled by Blackcart, Inc., having its headquarters in Toronto, Ontario.

Blackcart, Inc.
Attn: Legal Department
510 Front Street West #400
Toronto, Ontario
Canada

Click here for questions and requests about your Personal Information.


1. Does this Privacy Notice apply to you?

This Privacy Notice applies to all registered Blackcart users that are logged in and have synched their Gmail email account to Blackcart to track non-Blackcart orders through "connect your email." Please note that you may be subject to other applicable privacy notices, including our Blackcart Privacy Notice, depending on your interaction with Blackcart.

Our services are for a general audience and not aimed at children. In principle, we do not collect Personal Information from children under age 18. If you are under the age of 18 and you want to use our services, please rely on a parent or guardian to assist you.

If a child under the age of 18 may have disclosed Personal Information to us, the parent or guardian can contact us here and we will remove Personal Information if required.

2. What Personal Information do we collect?

We only collect and store Personal Information that is necessary to provide you with connect your email services and to improve our services. Without this Personal Information, we may not be able to provide you with the requested services.

As part of the connect your email services, we collect information about purchases and orders you have made from supporting merchants or platforms. This includes tracking information (such as tracking number, carrier, shipment and delivery dates, and tracking links) and order information (such as merchant name, order number, product name, product quantity, product image, fees and taxes, and discounts).

3. How do we collect Personal Information?

When you sign up for the connect your email services, we ask you to provide us with access to your email account. You will be prompted to sign-in to your account, which allows us to sync with it and identify purchases and order-related emails from top retailers and brands in your email inboxes and display information relating to those purchases when you are logged into Blackcart via desktop or our mobile application. By entering your credentials for the email account and synching it our platform, you authorize this access and provide any consent required by your email provider.

4. How do we use your Personal Information?

After you have granted us access to your email account, we use the order and purchase-related data collected within your email accounts to provide you with and improve connect your email services. We do not use the information collected from your Google email account to provide you with marketing or advertising from Blackcart or third parties.

5. How do we share your Personal Information?

We may share your Personal Information in the following circumstances:

  • With service providers and third parties operating on our behalf. In such cases, these service providers and third parties only use your Personal Information for the purposes described above and only in accordance with Blackcart policies and guidelines in relation to data protection. We will only use processors which provide sufficient guarantees to implement appropriate technical and organizational measures and ensure the protection of the rights of data subjects.
  • If and when required to do so by law, court order, or other legal process, for example, with law enforcement agencies or other governmental agencies, to establish or exercise our legal rights or in connection with a corporate transaction, such as a divesture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

6. How long will we retain your Personal Information?

We will retain your Personal Information no longer than necessary for the purpose(s) for which we collect your Personal Information. Information relating to an order or purchase made using Blackcart Anywhere will be deleted from your Blackcart account within 50 days of closing your account. Please contact us using the contact details above if you have questions about our retention period, or if you would like to close your account.

7. What measures do we take to protect your Personal Information?

We maintain appropriate technical and organizational measures to protect your Personal Information against accidental or unlawful processing, including protecting your Personal Information against unauthorized access, maintaining the confidentiality, integrity and availability of your Personal Information, and training personnel on information security requirements.

However, no security measure can guarantee against compromise. You also have an important role in protecting your Personal Information. You should not share your usernames and passwords with anyone, and you should not re-use passwords across more than one website. If you have reason to believe that your Personal Information has been compromised, please contact us as detailed above.

8. Restrictions

Blackcart's use and transfer to any other app of information received from Google accounts will adhere to Google API Services User Data Policy, including the Limited User Requirements.

Notwithstanding anything else in this Privacy Notice, if you provide Blackcart with access to the following types of Your Google User Data, connect your email's use of that data will be subject to these additional restrictions:

  • Connect your email will only use access to read, write, modify or control Gmail message bodies (including attachments), metadata, headers, and settings to provide you with the Service and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
  • Connect your email will not use this Gmail data for serving advertisements.
  • Connect your email will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the Service's internal operations and even then only when the data have been aggregated and anonymized.

9. What rights can you exercise in relation to your Personal Information?

Based on the law applicable to the use of your Personal Information, you may have rights that you can exercise in relation to your Personal Information. Note that in some cases we are not required to completely comply with your request, as such rights may be conditional or because we have to balance your rights against our rights and obligations to process your Personal Information and to protect the rights and freedoms of others. A number of the rights you have in relation to your Personal Information, as applicable in the State of California or other US geographic jurisdictions, are explained below:

Right of access

You may be entitled to a copy of the Personal Information we hold about you and to learn details about how we use it. Your Personal Information will usually be provided to you digitally. We may require you to prove your identity before providing the requested information.

Right to rectification

We take reasonable steps to ensure that the information we hold about you is accurate and complete. However, if you believe this is not the case, you may have the right to request that any incomplete or inaccurate Personal Information that we process about you is amended.

Right to erasure

You may have the right to ask us to erase your Personal Information, for example where the Personal Information we collected is no longer necessary for the original purpose, where Personal Information has become obsolete or where you withdraw your consent (if we are processing your Personal Information based on consent). However, this will need to be balanced against other factors. For example, we may not be able comply with your request due to certain legal or regulatory obligations.

Right to restriction of processing

You may be entitled to ask us to (temporarily) stop using your Personal Information, for example where you think that the Personal Information we hold about you may be inaccurate or where you think that we no longer need to use your Personal Information.

Right to data portability

You may have the right to ask that we transfer Personal Information that you have provided to us to a third party of your choice. This right can only be exercised when you have provided the Personal Information to us, and when we are processing that data by automated means on the basis of your consent or in order to perform our obligations under a contract with you.

Right to object

You may have the right to object to processing which is based on our legitimate interests. For other purposes based on our legitimate interests, we will no longer process the Personal Information on that basis when you file an objection based on your grounds relating to your particular situation, unless we have a compelling legitimate ground for the processing. Note, however, that we may not be able to provide certain services or benefits if we are unable to process the necessary Personal Information for that purpose.

Rights relating to automated decision-making

You may have the right not to be subjected to automated decision-making, including profiling, which produces legal effect for you or has a similar significant effect. If you believe you have been subject to an automated decision and do not agree with the outcome, you can contact us using the details below and ask us to review the decision.

Right to withdraw consent

You have the right to withdraw your consent for access to the connect your email services at any time. Blackcart will stop further processing as soon as possible after the withdrawal of your consent. However, this does not affect the lawfulness of the processing before consent was withdrawn. Click here to opt out of connect your email.

Click here for questions and requests about your Personal Information.

10. California consumers

If you reside in California, we are required to provide additional information to you about how we use and disclose your information, and you may have additional rights with regard to how we use your information. We have included this California-specific information below.

We do not "sell" or "share" your Personal Information, as those terms are defined under California law.

Subject to certain exceptions, as a California consumer, you have the right to: (i) access your Personal Information and (ii) obtain deletion of your Personal Information. To the extent permitted by applicable law, we may be required to retain some of your Personal Information, and certain Personal Information is strictly necessary in order for us to fulfill the purposes described in this Privacy Policy.

Should you wish to request the exercise of your other rights as detailed above with regard to your Personal Information, we will not discriminate against you by offering you different pricing, products or services, or by providing you with a different level or quality of products or services, based solely upon this request. Please contact us as described above to exercise such rights

If you are a California consumer and you wish to exercise your rights as outlined in this section, you may need to provide information such as name and e-mail so that we can verify your identity. We will use the information you provide when exercising your rights for no other purpose other than to verify your identity.

You also have the option of designating an authorized agent to exercise your rights on your behalf. For authorized agents submitting requests on behalf of California residents, please contact us as described above, with any evidence you have that you have been authorized by a California consumer to submit a request on their behalf.

11. What if you have other questions or complaints?

Questions or complaints regarding the processing of your Personal Information can be directed to us by using the contact information as provided at the top of this Privacy Notice.

You also have the right to lodge a complaint with the competent (local) data protection or government authority in the jurisdiction where you work, where you live or where an alleged infringement takes place.

12. Will there be updates to this Privacy Notice?

We may update this Privacy Notice from time to time. If an amendment will have a serious impact, we will endeavor to actively inform you about such amendments. We will publish an up-to-date Privacy Notice on our site at all times indicating the latest amendments.